Mail Service


BSM’s mail service began in 2008 to meet a few guests’ need for a secure place to receive their mail.  Ten years later, more than 3,000 people call BSM’s address their own, enabling them to establish residency, get identification, search for employment, receive benefits, and receive cell phones enabling them to connect with friends, family and possible employment contacts.  In a recent survey, one of our participants said, “I know my mail can come here, and it won’t get messed with. And that’s word of mouth from people outside.”   Another person said, “It helps me get benefits.  It’s a mainstay of communications with various members of my family. Gets me a feeling of permanence. Gives me comfortable feeling.”

Last year, BSM received 104,070 pieces of mail, and this year we’re on track to receive even more! However, handling, sorting, distributing, and delivering all that mail in a patient and trauma-informed way takes a lot of time and person power!  We’re always looking for more of that rare breed of people who can alphabetize and smile at the same time. A rare feat!

If you would like to help sort or distribute the mail (with a smile of course), please contact: or 215-735-4847×106, or sign up online here.


Monday: 8:00-11:00am

Tuesday: 11:30am-3pm

Wednesday: 3:00-5:30pm

Thursday: 11:30am-3:00pm

Friday: 11:30am-1:30pm

Where: Downstairs in the Big Room

Contact Samuel Steffan at or 215-735-4847 ext 103 if you have questions. If you would like to receive your mail at BSM, just come by during our service hours and we will set you up with an address.